INTERNATIONAL JOURNAL OF INFORMATION AND COMMUNICATION TECHNOLOGIES

USING MACHINE LEARNING FOR CHURN PREDICTION IN THE TELECOM INDUSTRY

Authors

  • Г. Тукенова МУИТ
  • А.Н. Молдагулова магистрант второго курса специальности «Бизнес аналитика» Международного университета информационных технологий.

DOI:

https://doi.org/10.54309/IJICT.2022.10.2.002

Keywords:

churn prediction, data mining, machine learning, big data, data processing

Abstract

This article describes how effectively a deep learning approach can be used for the churn forecasting process in the telecommunications industry with greater accuracy and less processing time. It is observed that data mining systems are gradually succeeding in predicting customer churn over the previous couple of years. Developing a powerful churn forecasting model is a critical task that involves a lot of research directly from recognizable proof of ideal performance, from the vast amount of customer information available to the selection of a successful information mining system that matches the list of possibilities.

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Published

2022-06-15

How to Cite

Тукенова, Г., & А.Н. Молдагулова. (2022). USING MACHINE LEARNING FOR CHURN PREDICTION IN THE TELECOM INDUSTRY. INTERNATIONAL JOURNAL OF INFORMATION AND COMMUNICATION TECHNOLOGIES, 3(2), 19–25. https://doi.org/10.54309/IJICT.2022.10.2.002

Issue

Section

SOFTWARE DEVELOPMENT AND KNOWLEDGE ENGINEERING
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